PRIVACY POLICY

Last Updated: July 2025

1. Information We Collect
We may collect and process:

  • Personal details (name, address, email)
  • Payment information (processed securely)
  • Order history and preferences
  • Device/browser data (IP address, cookies)

2. How We Use Your Data
Your information helps us:

  • Process orders and deliver products
  • Improve our services and website
  • Prevent fraud and ensure security
  • Send marketing (with your consent)

3. Data Sharing
We only share data with:

  • Payment processors
  • Delivery partners
  • Service providers (under strict agreements)
  • Legal authorities when required

4. Your Rights
Under GDPR, you can:

  • Access your personal data
  • Request corrections
  • Delete your information
  • Restrict processing
  • Object to marketing
  • Request data portability

5. Data Retention
We keep your information:

  • For active accounts: 3 years after last activity
  • Order records: 7 years for tax purposes
  • Until consent is withdrawn (for marketing)

6. Cookies & Tracking
Our website uses:

  • Essential cookies (for functionality)
  • Performance cookies (analytics)
  • Marketing cookies (with consent)
    Manage preferences at rixodresses.com/cookie-settings

7. International Transfers
Data may be transferred outside the EU with appropriate safeguards.

8. Security Measures
We implement:

  • SSL encryption
  • Regular security audits
  • Limited access controls

9. Children’s Privacy
Our services are not intended for users under 16.

10. Policy Changes
Updates will be posted on this page.

Contact Us
For privacy requests, please use the form at:
rixodresses.com/privacy-requests